Privacy Policy
Your privacy matters to us at RiverCommonsLedgerWood
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery timelines, and budget requirements. This helps us deliver a tailored service that meets your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also utilize information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
RiverCommonsLedgerWood respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational measures to safeguard it. This includes secure data storage, encrypted communications, and restricted access to personal data within our organization.
Secure Storage
We store personal data in secure systems with access restrictions and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to shield information during data exchange between your device and our infrastructure.
Limited Access
Access to customer data is restricted to personnel who require it to provide services.
While we implement strong security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.
Your Privacy Rights
You have important rights regarding your personal information. Depending on applicable laws, you may have the right to access, correct, delete, or restrict the use of your personal information.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Standard retention timeframes:
- Customer contact and order details: roughly 36 months after the most recent service interaction
- Payment records: about seven years for tax and accounting purposes
- Website analytics data: around two years and two months for improvement analysis
- Marketing preferences: until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
Our site employs cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors use our platform. Cookies aid in recalling your preferences and evaluating site performance.
You can manage cookie preferences via your browser settings. Nevertheless, disabling certain cookies may impact the functionality of the site. For detailed information about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to external websites or services. This privacy policy applies only to RiverCommonsLedgerWood and our site. We are not responsible for the privacy practices of third-party sites.
We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
Policy Changes
We may occasionally revise this privacy policy to reflect updates to our practices, offerings, or legal obligations. If substantial changes occur, we will adjust the "Last Updated" timestamp at the top of the document.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Reach Out About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Reach Out About Privacy
RiverCommonsLedgerWood Privacy Team
123 Blossom Ave, New York
New York, United States 10001
Email: [email protected]
Phone: +1 212-555-0147
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within about a week.